I take this back. The nice admin just called and she is going to text message *my* doctor with my symptoms, and have her call me back. The rest of it still stands, though:
Oh, and for good measure you might want to throw in the resident on call, who loudly proclaims he is a NEUROSURGERY resident and not only refuses to even begin answering my question -- maybe he can't, who knows -- but angrily demands "how did you get this number?" when I start talking. Because the Neuroscience Clinic (remember them? you work for them) GAVE it to me, idiot. (Not that I called him an idiot on the phone -- I have better standards of behavior that I've set for myself than that.) I guess being actually pleasant -- or at least civil -- to patients is outside your required skill set so you never bothered to learn to do it.